MedQuePMS
For private practice · solo doctors · one screen

Practice management software for doctors who run their own show

In a private practice, you are the doctor — and the receptionist, the biller and the marketer. MedQuePMS takes the other three jobs off your desk: bookings arrive by themselves on WhatsApp, the queue manages its own tokens and ETAs, the prescription prints itself on your letterhead, and the fee lands in your own bank account before you say "next patient, please".

A 20-minute walkthrough — booking, queue, consultation, billing and the patient app, live.

Solo plan 1 doctor, 1 location EN / हिन्दी patient experience iOS + Android patient app UPI + GST built in

The one-person front office

Every solo practitioner knows the shape of the problem. The phone rings while you are mid-consult — that call was a booking, and now it is gone. The register fills up in handwriting only you can read. At seven in the evening you are still totalling the day's collections, and the follow-up you told a patient to come back for lives in their memory and nowhere else. A clinic with staff spreads these jobs across a front desk, a biller and a pharmacist; a private practice piles them all on the doctor.

MedQuePMS is built so that none of those jobs need a person at all. The booking channels answer themselves, the queue sequences itself, the consultation produces its own paperwork, and billing and follow-ups fire automatically from the visit you just saved. You do the medicine. The system does the rest.

Never miss a patient while you're consulting

Your booking channels stay open even when your hands are full.

WhatsApp

Bookings that book themselves

A Meta-verified WhatsApp number takes the patient from "hello" to a confirmed appointment end-to-end in chat — no one on your side has to reply.

Missed calls

The missed-call safety net

Every unanswered ring becomes a WhatsApp lead with an "Are you booking?" Yes/No quick reply that routes straight into the booking flow. The call you couldn't take still becomes a patient.

More channels

IVR, QR and the website

A press-1 IVR menu books over the phone, a self check-in QR lets walk-ins register from their own phone, and an AI website assistant answers questions and books 24×7 — every channel shows a live queue preview ("You'd be #5, ~30 min") before confirming.

Waiting room

A queue that manages itself

Tokens, live ETAs computed from your actual consult pace, and turn-approaching alerts by push and WhatsApp — patients wait at home and arrive on time, without anyone calling out names.

Consult faster, write less

The consultation workspace puts everything on one screen: chief complaint with voice-to-text, structured SOAP notes with one-tap chips, ICD-10 tagging with favourites, and an Rx pad with brand and generic autocomplete, Indian 1-0-1 dosing and a drug-interaction check. Consultation templates fill notes, prescription, labs and follow-up in one tap for common presentations, and copy-from-last-visit means a routine review takes seconds — a workflow tuned for the caseload of a general physician's practice.

Save the consult once and the paperwork makes itself: a clinic-branded prescription PDF — your logo, your letterhead, diagnosis, medicines in 1-0-1 dosing, investigations advised and the follow-up date — is generated instantly and shared to the patient by magic link. Print-ready, zero handwriting, and it looks like it came from a practice with a back office.

Get paid without chasing

  • Pay-to-consult gate"Attend now" stays disabled until the fee is collected or waived — no more consults that were never billed.
  • Your own UPI, your own accountAttach your practice's own VPA; patients scan a QR with the exact amount embedded and the money goes straight to your bank.
  • GST-clean invoicesCash, card, UPI or online — every visit becomes a proper invoice with GST handled server-side, ready when the accountant asks. Explore billing →
  • The day totals itselfA collections ledger with CSV export replaces the 7 pm calculator session.

Patients who come back

A private practice grows on returning patients, and returning patients are a follow-up problem. MedQuePMS schedules the follow-up as part of saving the consult, then reminds the patient 7, 3 and 1 days before — on the channel they actually open, with an SMS → WhatsApp → email fallback chain so the message lands. Recall win-back nudges and auto-refill recalls on chronic prescriptions bring back the patients who drifted, and every send is logged.

Between visits, the practice has a digital front door: a native iOS and Android patient app with records, prescriptions, lab results and live queue position — fully bilingual in English and Hindi — plus a zero-install magic link for patients who will never download anything. One tap from SMS or WhatsApp opens their live queue page in the browser, no app, no login.

Start solo. Grow when you're ready.

  • The Solo planOne doctor, one location — queue, billing, records, the patient app and AI assist using your own AI key.
  • Nothing to installCloud-hosted, runs in the browser and on ordinary phones and tablets; the optional waiting-area TV board is just a URL.
  • Your data, isolatedRow-level security keeps every practice's data separate; payment and AI credentials are encrypted at rest.
  • Room to growAdd a second doctor and move to a Clinic plan (up to 3 doctors), then Clinic Pro (up to 8) — same platform, same records, a real multi-doctor queue and nine roles when you need them.

Frequently asked questions

I have no receptionist — can I really run this alone?

Yes — that is the point of the Solo plan. Bookings arrive on their own through WhatsApp, the IVR phone menu, the self check-in QR and the website assistant, so nobody has to answer a phone to fill the day. The queue assigns tokens, computes ETAs and alerts patients automatically, and the pay-to-consult gate collects the fee before you attend. You consult; the system runs the desk.

What happens to calls I miss while I'm consulting?

Missed-call capture turns every unanswered ring into a WhatsApp lead. The caller gets an automatic message with a Yes/No quick reply asking if they want to book, and a Yes routes them straight into the booking flow — so a call you could not take mid-consult still becomes an appointment.

Do I need any extra hardware?

No. MedQuePMS is cloud-hosted and runs in the browser and on ordinary phones and tablets. If you later want a waiting-area display, the queue TV board is just a URL you open on any screen — there is no proprietary hardware to buy.

What does it cost to start?

The Solo plan is built for exactly this: one doctor at one location, with the queue, billing, records, the patient app and AI assist using your own AI key. Current plan pricing, including any running offers, is published at medquepms.com/brochure/#pricing, and a demo call can confirm what fits your practice.

Can it grow with me if I add a second doctor?

Yes. The same platform runs multi-doctor clinics: Clinic plans cover up to three doctors and Clinic Pro up to eight, with a real-time multi-doctor queue, nine staff and platform roles, and multi-branch oversight beyond that. You move up a plan — you do not migrate to a different product.

How do I see it working before I decide?

Request a demo at medquepms.com/request-demo, call +91 81432 10000, or message us on WhatsApp. A demo takes about 20 minutes and walks through the queue, consultation, billing and the patient app live.

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See it run your practice for a day

A 20-minute live demo — booking, queue, consultation, billing and the patient app. No obligation.