Clinic billing software where every rupee is collected, reconciled and GST-clean

Very little clinic revenue is lost to patients refusing to pay. It leaks in quieter ways: the consult that happened before anyone raised a bill and was forgotten by evening; the UPI payment "confirmed" from a screenshot that never matched the bank statement; the pharmacy sale rung up with GST guessed at the counter; the cashless file that sat in a drawer between pre-auth and settlement. Each leak is small. Across a month of OPD they are the difference between what the clinic earned and what it banked.

MedQuePMS closes each leak structurally rather than by discipline. Because billing lives inside the same clinic management platform as the queue and the consult, saving a consultation writes the record, raises the invoice, completes the queue token and reconciles payment in one atomic transaction — an unbilled consult stops being a thing that can exist.

The most reliable moment to collect an OPD fee is before the consultation — and MedQuePMS enforces it with a pay-to-consult gate: the doctor's "Attend now" button stays disabled until the fee is collected or explicitly waived. The waiver is a deliberate act for the cases you choose — staff family, a follow-up you see free, charity — not a default that happens by forgetting.

At the desk, the cashier takes cash, card, UPI or online payment, with EMI plans for bigger-ticket treatment. Online collection runs on the clinic's own Razorpay account — credentials stored encrypted, webhooks handling every payment lifecycle event, one secret covering test and live — so the money route is yours end to end. Invoices are GST-aware from the first rupee, and the patient's receipt reaches their phone by magic link, no app required. In an OPD flow, that means the queue itself becomes your collections discipline: no token completes unpaid.

The pharmacy counter is where billing gets messy fastest — small amounts, mixed payment modes, and tax that someone "sets later." The MedQuePMS pharmacy POS bills from a drug catalog where every SKU carries its HSN code and GST percentage, and the CGST/SGST split is computed server-side on every sale. Search or scan by barcode, apply per-line discounts, add off-catalog manual lines when needed — the tax math is never the cashier's problem.

Payments can be split across cash, UPI, card and credit on a single bill, with the same exact-amount UPI QR at the counter. Stock decrements batch-wise on FIFO, and a void or refund reverses to the original batch. The drawer itself is accountable: shift sessions with a Z-report mean every cashier opens, counts and closes a session — so end-of-day reconciliation is a printout, not an argument.

Cashless revenue is real revenue — it just arrives slowly and dies in paperwork. MedQuePMS ships with 26 insurers and 15 TPAs seeded, and every cashless case moves through an explicit lifecycle: pre-auth → approved → discharged → settled. At each stage the system knows what the claim is waiting on, and an auto-generated claim-packet PDF assembles the paperwork instead of a staffer collating photocopies. Insurance reports show every claim's position, and the doctor sees a live cashless chip right on the consultation screen — so "is this patient cashless?" is answered before the consult, not after the bill.