MedLooking at Healthray? Here's how MedQuePMS compares as an OPD-first alternative
Choosing clinic software is a multi-year commitment — your patient records, billing history and staff habits will live inside whatever you pick. Healthray is an Indian healthcare software company offering hospital and clinic management products. This page explains how MedQuePMS approaches the same problem, what to verify with any vendor, and — honestly — when we are not the right fit.
The fastest way to compare is side by side — 20 minutes, live, on your own workflow.
How MedQuePMS approaches clinic management
MedQuePMS is clinic management software built around one conviction: in an Indian OPD, the queue is the hero. Everything else — booking, consultation, pharmacy, billing, follow-up — hangs off a live token queue with ETAs computed from each doctor's actual consult pace, so patients wait at home instead of on your bench, and the front desk stops being an apology counter.
Around that queue sits a full outpatient stack: WhatsApp booking on a Meta-verified number, IVR and QR check-in, a one-screen consultation workspace with structured notes and an EMR, a pharmacy POS, GST-aware billing with UPI going to the clinic's own account, and native patient apps in English and Hindi. AI helps on both sides — a pre-read brief for the doctor, a 24×7 assistant for the patient — but is always advisory: allergy clashes and vitals red flags are decided in code, never by the LLM, and each clinic can bring its own AI key. Underneath, PostgreSQL row-level security isolates every clinic's data on every core table.
What to evaluate — in any clinic software
The middle column is what MedQuePMS does; the right column is the question worth putting to every vendor on your shortlist, including us.
| Evaluation criterion | What MedQuePMS does | What to ask any vendor |
|---|---|---|
| Live queue with real ETAs | Real-time multi-doctor token queue; ETAs computed from each doctor's actual completed-consult average, with turn alerts by push and WhatsApp and a lobby TV board. | Are wait estimates live and based on real consult pace, or fixed appointment slots that drift all morning? |
| Patient-side apps and zero-install tracking | Native iOS and Android patient apps with records and live queue position, plus a magic link that opens queue tracking in the browser — no install, no login. | What does the patient without a smartphone app see? Is there a no-install path for the one-time visitor? |
| AI governance — advisory only, safety in code | AI suggestions apply only on the doctor's explicit tap; allergy clashes and vitals red flags are decided in code, never by the LLM; the consult is never blocked if no AI key is set. | Can the AI ever act without a clinician's confirmation? What happens to the workflow when the AI is unavailable? |
| Own UPI + own Razorpay — money direct to clinic | Each clinic attaches its own UPI VPA and its own Razorpay credentials (encrypted at rest); patient payments go straight to the clinic's bank account. | Whose account does the patient's money land in first — yours, or the vendor's? How fast is settlement? |
| Per-clinic data isolation | Multi-tenant with PostgreSQL row-level security on every core table; encrypted payment and AI credentials; audit logging throughout. | Is isolation enforced in the database itself, or only by application-level filters? Ask for specifics. |
| Bilingual patient experience | The entire patient-facing surface — web app, both mobile apps, even server messages — is bilingual English and Hindi, with a pre-login language switcher. | Is the patient's language available end to end, or only on a few screens? |
Healthray and other product names are trademarks of their respective owners; MedQuePMS is not affiliated with or endorsed by Healthray. This page describes MedQuePMS only and makes no claims about Healthray's features or pricing — verify current competitor capabilities and pricing with the vendor directly, as of August 2026.
An honest word about fit
Your world is the OPD
Your revenue lives in outpatient consults and you want booking, queue, consultation, pharmacy and billing as one system on WhatsApp, UPI and GST rails — from a solo practice up to a multi-doctor, multi-branch group.
You need IPD today
MedQuePMS does not do inpatient admissions, ward or bed management, or large-hospital HMS workflows. If those are must-haves now, evaluate products built for them — an honest vendor tells you this before you sign, not after.
We sell demo-first
MedQuePMS is licensed through a demo and guided onboarding, not a self-serve checkout. That is the right model if you want the product proven on your own workflow before you commit.
How switching works
Moving clinic software is mostly a people problem, so we run it demo-first and assisted. You book a demo and walk the product through your own workflow — front desk, doctor, pharmacy, billing. If it fits, the MedQuePMS team sets up your clinic: your branded per-clinic login, doctor schedules, roles for your staff, your own UPI and payment credentials, and onboarding for the people who will use it daily. You are not handed a signup link and left to figure it out.
And because the platform spans the whole visit, bookings, queue and billing can carry a normal clinic day from day one — habits like templates and follow-up automation build from there.
Frequently asked questions
Is MedQuePMS a full hospital HMS?
No, and we'd rather say so plainly. MedQuePMS is built for outpatient clinics — the OPD journey from booking through queue, consultation, pharmacy, billing and follow-up. It does not do inpatient admissions, ward or bed management. If your requirement today is a hospital-wide HMS with IPD, you should evaluate products built for that; if your revenue lives in the OPD, that focus is exactly why clinics choose us.
What makes MedQuePMS different from typical clinic software?
Three design choices. First, the queue is the hero: live tokens with ETAs computed from each doctor's actual consult pace, so patients wait at home instead of in your lobby. Second, AI sits on both the doctor's and the patient's side but is always advisory — safety checks like allergy clashes and vitals red flags are decided in code, never by the LLM, and every AI suggestion needs an explicit tap. Third, it is India-native: WhatsApp booking, UPI to the clinic's own account, server-computed GST, and a bilingual English-Hindi patient experience.
Can I see MedQuePMS before committing?
Yes — that is the only way we sell. MedQuePMS is licensed demo-first: you book a free demo, see the queue, consultation, pharmacy, billing and patient app live on a real workflow, and decide with the product in front of you. There is no self-serve signup where you discover the gaps after paying.
Does it handle my pharmacy and billing too?
Yes. The pharmacy POS takes prescriptions straight from the doctor's screen into a pending-Rx queue at the counter, with barcode billing, batch-wise stock with expiry, and server-computed CGST/SGST. Billing covers cash, card, UPI and online payments with GST-aware invoices, a pay-to-consult gate, a cashless TPA workflow and a collections ledger.
How is my clinic's data isolated?
MedQuePMS is multi-tenant with PostgreSQL row-level security on every core table, so one clinic can never see another clinic's data. Payment and AI credentials are encrypted at rest, and actions are audit-logged.
How do I book a demo?
Request a demo at medquepms.com/request-demo, call +91 81432 10000, or message us on WhatsApp. A demo takes about 20 minutes and walks through the queue, consultation, pharmacy, billing and the patient app live.
Related solutions
Healthray™ and all other product names, logos and brands referenced on this page are the property of their respective owners. Use of these names is for identification and comparison context only and does not imply affiliation, sponsorship or endorsement. Information about MedQuePMS is current as of August 2026; always verify any vendor's current capabilities and pricing directly with that vendor.
Compare us the honest way — live, on your workflow
A 20-minute demo of the queue, consultation, pharmacy, billing and the patient app. Bring your hardest questions.