MedClinic management software that runs your whole OPD
MedQuePMS replaces the appointment register, the missed-call lottery and the crowded waiting room with one live system shared by the front desk, the doctor, the pharmacy, billing — and the patient's phone. Built for how Indian clinics actually work: WhatsApp, walk-ins, UPI and GST.
A 20-minute walkthrough — queue, consultation, pharmacy, billing and the patient app, live.
Why clinics replace five tools with one clinic management system
Most clinics run on a patchwork: a paper register or Excel sheet for appointments, WhatsApp for reminders typed by hand, a standalone billing utility, loose prescription pads, and a pharmacy that never knows what the doctor just wrote. Every hand-off between those tools loses information — and loses patients. A missed call is a lost booking; a paper file is a lost history; an unbilled consult is lost revenue.
MedQuePMS is a single clinic management platform where each step feeds the next automatically. A booking becomes a token in the live queue. The consultation becomes a structured record and a branded prescription PDF. The prescription flows to the pharmacy counter on its own. The visit becomes a GST-clean invoice, and the diagnosis becomes a scheduled follow-up reminder — without anyone re-typing anything.
Everything a clinic needs, in one place
These are integrated modules of one product — not add-on tools bolted together.
Bookings on every channel
WhatsApp booking on a Meta-verified number, press-1 IVR, self check-in QR, an AI website assistant, and manual walk-in registration — with missed-call capture that turns every unanswered ring into a WhatsApp lead.
Live token queue
A real-time multi-doctor queue with live ETAs from each doctor's actual consult pace, turn alerts by push and WhatsApp, and a lobby TV board. Patients wait at home, not on your bench. Explore queue management →
Consultation & EMR
Structured SOAP notes, ICD-10 tagging, a fast Rx pad with Indian 1-0-1 dosing and drug-interaction checks, and an auto-generated clinic-branded prescription PDF. Explore the EMR →
Pharmacy POS
Prescriptions land in a pending-Rx queue at the counter. Barcode billing, batch-wise stock with expiry, CGST/SGST split computed server-side, and UPI QR with the exact amount embedded.
Billing, UPI & insurance
GST-aware invoices, cash/card/UPI/online collection, a pay-to-consult gate, cashless TPA workflow, and a collections ledger. Explore billing →
Patient apps & follow-ups
Native iOS and Android patient apps with records and live queue position, a zero-install magic link, and automated follow-up and recall reminders. Explore patient management →
How a visit flows through MedQuePMS
Book
The patient books on WhatsApp, IVR, QR or at the desk — and immediately sees "You'd be #5, ~30 min".
Queue
They wait at home on a live ETA and get a turn-approaching alert on their phone.
Consult
The doctor works one screen: history, SOAP, ICD-10, Rx — and saves once. The branded prescription PDF is generated instantly.
Bill & dispense
The invoice is raised with GST handled; the Rx is already waiting at the pharmacy counter.
Follow up
Reminders go out 7, 3 and 1 day before the follow-up — on the channel the patient actually opens.
Built for Indian clinics, not retrofitted for them
- WhatsApp-nativeBookings, confirmations, reminders and receipts where your patients already are.
- UPI-first paymentsClinic-owned VPA and QR — money goes straight to your bank account.
- GST-clean billingServer-computed CGST/SGST on invoices and pharmacy sales.
- Bilingual patient experienceEnglish and Hindi end to end, including both mobile apps.
- AI where it helps, doctor in chargeAI pre-reads, intake and consult suggestions are always advisory — every action needs the doctor's explicit tap. See the AI capabilities →
- Bank-grade data isolationRow-level security on every table; one clinic can never see another's data.
- From solo to chainNine roles and multi-branch oversight — solo practice to multi-specialty group.
- No hardware lock-inRuns in the browser and on ordinary phones and tablets; the lobby TV board is just a URL.
Frequently asked questions
What does clinic management software actually cover?
A complete clinic management system covers the full patient journey: appointment booking, patient registration, the live token queue, the doctor's consultation and prescription, lab orders, pharmacy dispensing, billing and payments, and follow-up reminders. MedQuePMS includes all of these as integrated modules on one platform, so the front desk, doctor, pharmacy and billing team all work from the same live data.
Is MedQuePMS suitable for a single-doctor clinic?
Yes. MedQuePMS runs clinics from a solo practitioner to multi-doctor, multi-branch groups. The Solo plan covers one doctor at one location with queue, billing, records and the patient app, and you can move up as the clinic grows.
Does it work in Hindi?
The entire patient-facing experience — the patient web app, both mobile apps, and even server messages — is bilingual English and Hindi, with a language switcher available before login. Staff screens are in English.
How do patients book without downloading an app?
Patients can book over WhatsApp on a Meta-verified number, through a press-1 IVR phone menu, by scanning a self check-in QR at the clinic, or the front desk can register a walk-in. After booking, a magic link sent by SMS or WhatsApp opens their live queue position in the browser — no app install or login required.
Is each clinic's data kept separate?
Yes. MedQuePMS is multi-tenant with PostgreSQL row-level security on every core table, so one clinic can never see another clinic's data. Payment and AI credentials are encrypted at rest, and actions are audit-logged.
How do I see a demo?
Request a demo at medquepms.com/request-demo, call +91 81432 10000, or message us on WhatsApp. A demo takes about 20 minutes and walks through the queue, consultation, pharmacy, billing and the patient app live.
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See MedQuePMS on your own clinic's workflow
A 20-minute live demo — queue, consultation, pharmacy, billing and the patient app. No obligation.