MedClinic software built for the general physician's day
A GP's OPD is nothing like a specialist's: it's a full bench by 10 am, walk-ins between bookings, short consults, and the same handful of conditions all day — URI, diabetes, hypertension, gastro. MedQuePMS is built for that rhythm: templates that document the common case in one tap, a queue that absorbs walk-ins without drama, and a phone line that stops losing patients.
A 20-minute walkthrough — a routine GP consult, end to end, live.
The GP problem isn't complexity — it's repetition at speed
A general physician doesn't need exotic modules. What eats the day is writing the same URI note for the fortieth time, hunting for last month's prescription in a paper file, a waiting room that turns hostile when a walk-in jumps the line, and a phone that rings while you're mid-consult — each missed call a patient who went elsewhere.
MedQuePMS attacks exactly those four losses. It's the same platform that runs private practices and full OPD departments, but for a GP clinic the payoff is concentrated in three places: the consult, the queue and the phone.
The consult: document the common case in one tap
Six built-in consultation templates
URI, Diabetes, Hypertension, Gastroenteritis, Gastritis and ANC — one tap fills the SOAP note, prescription, lab orders and follow-up. The bread-and-butter of general practice, pre-written and editable.
ICD-10 without the hunt
Around 120 Indian OPD codes with alias search and per-doctor favourites, so your usual diagnoses are always one keystroke away.
An Rx pad that knows your habits
Brand and generic autocomplete, Indian 1-0-1 frequency, favourites, a drug-interaction check — and copy-from-last-visit for the stable patient whose prescription hasn't changed.
A branded prescription, zero handwriting
Save the consult and a clinic-branded Rx PDF — logo, letterhead, diagnosis, medicines in 1-0-1 dosing, investigations advised and follow-up date — is generated instantly and shared to the patient by magic link.
The queue: walk-ins and bookings in one honest line
Everyone becomes a token
Walk-ins registered at the desk, WhatsApp bookings, IVR calls and QR self check-ins all land in the same live queue — no parallel lists, no arguments.
Vitals at check-in
Your assistant captures vitals when the patient checks in; they're stored on the token and waiting on your screen before the patient sits down.
Priority when it matters
Normal, urgent and emergency priority levels let a genuinely sick patient move up — visibly and on the record, not by shouting at the desk.
Patients wait by their phone
A live ETA computed from your actual consult pace, with turn-approaching alerts by push and WhatsApp — the bench empties because people arrive on time.
The phone: a solo GP's number never stops ringing
Every unanswered ring during a consult is a booking lost to the clinic down the road. MedQuePMS gives the phone line a safety net: missed-call capture turns every unanswered call into a WhatsApp lead with a "Are you booking?" quick-reply that routes straight into the booking flow. Patients who prefer chat can book end-to-end on WhatsApp on a Meta-verified number, and a press-1 IVR menu books the ones who'd rather talk to a phone tree than type.
The result: bookings happen without you or your assistant touching the phone, and the front desk's job shrinks to greeting the patients who actually arrive.
Chronic patients come back — because the system remembers
- Follow-up schedulerSet the review date once; reminders go out 7, 3 and 1 day before — dispatched on the channel each patient actually opens (push, WhatsApp or SMS).
- Auto-refill recallChronic prescriptions trigger a refill recall, so your diabetes and hypertension patients return before their medicines run out. See how a dedicated diabetes workflow builds on this.
- Copy-from-last-visitWhen the stable patient does return, their unchanged prescription is one tap away.
- Recall win-back nudgesAudit-logged nudges bring back patients who've drifted, without your assistant maintaining a phone diary.
Sized for a GP clinic, not a hospital
The Solo plan covers one doctor at one location — queue, billing, records and the patient app included — so you're not paying for a hospital's feature set to run a single consulting room. Roles keep the clinic tidy at any size: your assistant or compounder can register patients, capture vitals and collect fees without ever seeing a clinical note, because each of the platform's nine roles sees only its own surface.
Your patients, meanwhile, get more than a token number: a native iOS and Android app with their records and live queue position, or — for the many who'll never install an app — a magic link that opens their live position in the browser with no login at all. Billing stays clean too, with GST-aware invoices and UPI collection built in.
Frequently asked questions
Isn't a full clinic platform overkill for a small GP clinic?
No — MedQuePMS has a Solo plan built for exactly this: one doctor, one location, with the queue, billing, records and the patient app included. You use the modules a GP clinic needs from day one, and the platform grows with you if you later add doctors or a pharmacy counter.
How fast can I document a routine consult?
For the common cases, most of the note writes itself. Six built-in consultation templates — URI, Diabetes, Hypertension, Gastroenteritis, Gastritis and ANC — fill the SOAP note, prescription, lab orders and follow-up in one tap. One-tap chips and per-doctor snippets speed up the examination note, ICD-10 favourites keep your usual codes on top, and copy-from-last-visit reuses a stable prescription. You review, adjust and save once — the branded prescription PDF is generated instantly.
Can my assistant or compounder use it too?
Yes. MedQuePMS has nine roles — including admin, doctor, billing admin and cashier — and each role sees only its own surface. Your assistant can register walk-ins, capture vitals at check-in and collect payments without ever opening a clinical record, while the doctor's consultation workspace stays the doctor's alone.
What do my patients actually see?
Patients get a native iOS and Android app with their live queue position, records and prescriptions — and those who don't install anything get a magic link by SMS or WhatsApp that opens their live token position in the browser, no login needed. After the consult they receive a clinic-branded prescription PDF, and follow-up reminders arrive on the channel they actually open.
Do walk-ins and appointments clash in the queue?
No — there is one live queue, and every channel feeds it: walk-ins registered at the desk, WhatsApp bookings, IVR phone bookings and QR self check-ins all become tokens in the same list. Priority levels (normal, urgent, emergency) let you move a sick child ahead of a routine review, and the live ETA is computed from your actual consult pace, so the order stays fair and visible to everyone.
How do I see it working before deciding?
Book a free demo at medquepms.com/request-demo, call +91 81432 10000, or message us on WhatsApp. In about 20 minutes we'll run a routine GP consult end to end — walk-in, template, prescription PDF, billing and the follow-up reminder.
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Watch a routine consult run end to end
A 20-minute live demo — walk-in, template, prescription, billing and the follow-up reminder. No obligation.